DMW: Department of Migrant Workers for Filipinos Based Overseas

The Department of Migrant Workers (DMW) is a newly established executive agency of the Philippine government that is dedicated to safeguarding and advancing the rights and well-being of Filipino migrant workers and their loved ones. The DMW has taken over the responsibilities of nine (9) government offices that previously handled overseas labor and employment concerns.

With its consolidated efforts, the DMW aims to provide comprehensive support and protection to Filipino migrant workers, ensuring that they are treated fairly and with dignity in their places of work abroad.

Table of Contents

History

The DMW was created through Republic Act 11641, also known as the “Department of Migrant Workers Act,” which was signed by President Rodrigo Duterte on December 30, 2021.
The establishment of the DMW was based on previous bills that aimed to create a department specifically for overseas Filipinos.
The DMW is a new executive agency of the Philippine government that aims to protect and promote the welfare of Filipino migrant workers and their families.
The department consolidates and takes over the functions of nine existing government offices that deal with overseas labor and employment matters. These include the following:
- Philippine Overseas Employment Administration (POEA)
- Overseas Workers Welfare Administration (OWWA)
- National Reintegration Center for OFWs (NRCO)
- International Labor Affairs Bureau (ILAB) of the Department of Labor and Employment (DOLE)
- National Maritime Polytechnic (NMP)
- Philippine Overseas Labor Offices (POLOs), which were under DOLE
- All Philippine Overseas Labor Attachés (Labor Attachés)
- Office of the Social Welfare Attaché (OSWA)
- Secretariat of the Congressional Oversight Committee on Overseas Workers Affairs (COCOWA) and the Inter-Agency Council Against Trafficking (IACAT) related to OFW affairs.
By consolidating these functions, the DMW aims to streamline the government’s efforts in addressing the needs and concerns of Filipino migrant workers. This includes providing assistance in securing employment overseas, ensuring their welfare and protection while working abroad, and facilitating their reintegration into Philippine society upon their return.
The DMW’s consolidation of these functions also aims to eliminate redundancies and overlaps in the government’s services for overseas Filipinos, making it easier for them to access the support they need. With the DMW’s establishment, Filipino migrant workers can expect a more efficient and effective government response to their concerns and needs, ensuring that their rights and welfare are upheld and protected.
Despite being established by law, the DMW is still under constitution and review as it awaits its budget and implementing rules and regulations.
The DMW’s creation is a significant step towards providing comprehensive support and protection to Filipino migrant workers, who have long been vulnerable to exploitation and abuse in their places of work abroad.
The department’s establishment reflects the government’s commitment to ensuring that the rights and welfare of overseas Filipinos are upheld and protected and that they are given the support they need to thrive in their chosen careers overseas.
The DMW’s success will depend on its ability to effectively implement its mandate and provide the necessary services and support to Filipino migrant workers and their families.

DMW Functions

Overseas recruitment, deployment, labor, and repatriation: The DMW is responsible for facilitating and managing the overseas employment process of Filipino workers, from pre-employment to post-employment. It also ensures the protection and promotion of their rights and welfare and assists them in case of abuse, violation, or emergency. It also coordinates with the host countries and other agencies for the repatriation of OFWs who are displaced, terminated, or deceased.
Training, welfare, and benefit programs: The DMW provides various programs and services for the development and well-being of OFWs and their families. These include skills training, language and culture orientation, financial literacy, social security, health and insurance benefits, legal assistance, and psychosocial counseling. It also administers the Overseas Workers Welfare Fund, which provides assistance and benefits to OFWs and their dependents.
Reintegration programs and services: The DMW helps OFWs who return to the country to reintegrate into the society and economy. It offers livelihood and entrepreneurship opportunities, career guidance, job placement, and referral services. It also supports the education, health, and social needs of OFWs and their families.
Policy and international cooperation: The DMW formulates and implements policies and programs that aim to improve the overseas labor and employment sector. It also engages in bilateral and multilateral cooperation with other countries and international organizations to promote the interests and welfare of OFWs. It also conducts research and studies on overseas labor and employment issues and trends.

Services Provided by the DMW

Recruitment and Deployment: The department ensures that Filipino migrant workers are recruited and deployed overseas in a safe and legal manner and that they are protected from exploitation and abuse while working abroad.
Repatriation: The DMW plays a crucial role in facilitating the repatriation of Filipino migrant workers who have been displaced or have encountered problems in their places of work.
Labor Assistance: The DMW provides training, welfare, benefits, and reintegration programs and services for overseas Filipino workers and their qualified dependents.
- These programs and services are designed to help Filipino migrant workers and their families cope with the challenges of working and living abroad and to ensure that they are able to reintegrate into Philippine society upon their return.
The DMW also coordinates with the Bangsamoro Ministry of Labor and Employment on matters related to overseas Bangsamoro workers.
- This partnership is crucial in ensuring that the rights and welfare of Bangsamoro workers are protected and upheld and that they are given the support they need to thrive in their chosen careers overseas.
The DMW’s functions and services are essential in ensuring that Filipino migrant workers are able to work and live abroad with dignity and respect and that they are given the support they need to succeed in their chosen careers.
The department’s establishment is a significant step towards providing comprehensive support and protection to Filipino migrant workers and reflects the government’s commitment to upholding their rights and welfare.

DMW Officials

The Department of Migrant Workers (DMW) has appointed officials for its various offices and bureaus. These officials are responsible for overseeing the department’s functions and services, and ensuring that they are carried out effectively and efficiently.

At the helm of the DMW is Secretary Bernard P. Olalia, who was formerly the administrator of the Philippine Overseas Employment Administration (POEA). Secretary Olalia brings with him a wealth of experience and expertise in overseas labor and employment matters and is committed to upholding the rights and welfare of Filipino migrant workers.

In addition to Secretary Olalia, the DMW has seven undersecretaries and eight assistant secretaries for its different functions and services. These officials are responsible for overseeing the department’s various programs and initiatives, and ensuring that they are implemented in a timely and effective manner.

Video: Full cycle reintegration program ng DMW para sa returning OFWs | Newsroom Ngayon

In a recent initiative championed by the Department of Migrant Workers (DMW), returning Overseas Filipino Workers (OFWs) are being welcomed with renewed hope and opportunities to rebuild their lives. The program, aptly named “Bagong Buhay, Bagong Pag-asa” (New Life, New Hope), focuses on providing these individuals with the necessary support to ensure their successful reintegration into Philippine society.

The DMW has established a framework that aids in job placement, offers entrepreneurial guidance, and conducts financial management workshops. The department’s efforts are directed at equipping OFWs with the skills and knowledge required to achieve financial independence and secure a stable future.

Frequently Asked Questions

1. What is the Department of Migrant Workers (DMW)?

The DMW is a governmental body in the Philippines established to specifically address the needs and concerns of overseas Filipino workers (OFWs) and their families.

2. Why was the DMW created?

The DMW was formed to centralize and streamline the functions of several agencies dealing with overseas employment to provide more efficient services and support to OFWs.

3. Which government offices’ functions have been consolidated into the DMW?

The DMW consolidates the functions of nine government offices, including the Philippine Overseas Employment Administration (POEA) and the Overseas Workers Welfare Administration (OWWA), among others.

4. What services does the DMW provide?

The DMW provides a range of services such as processing overseas employment certificates, handling workers’ welfare cases abroad, offering legal assistance, facilitating reintegration programs, and managing training and benefit programs for OFWs and their dependents.

5. How can OFWs access the services provided by the DMW?

OFWs can access DMW services through their website, via hotline numbers, or by visiting their regional offices and Philippine embassies and consulates abroad.

6. Does the DMW offer reintegration programs for returning OFWs?

Yes, the DMW offers reintegration programs that include livelihood training, financial literacy workshops, and job placement assistance for OFWs returning to the Philippines.

7. What kind of assistance can OFWs expect from the DMW if they encounter problems abroad?

The DMW can provide legal assistance, rescue and repatriation services, and coordinate with foreign governments and international bodies to address the concerns of OFWs.

8. Can the DMW assist in the deployment of OFWs?

Yes, the DMW, through the POEA, is responsible for ensuring that the deployment of OFWs is in accordance with the law and that their employment is secured and their rights are protected. They oversee the recruitment process and the accreditation of foreign employers as well.

Summary

In conclusion, the establishment of the Department of Migrant Workers marks a significant stride forward in the Philippine government’s commitment to the millions of its citizens working overseas. By combining the functions of nine prior entities, the DMW sets a new standard for streamlined and efficient service delivery, ensuring that Filipino migrant workers receive the comprehensive support and advocacy they deserve.

This unified approach underscores the government’s recognition of the critical role these workers play in both the national and global economy and their entitlement to work in conditions that respect their rights and dignity. As the DMW continues to evolve, it has become a source of strength for Filipino migrants and their families, embodying the nation’s dedication to their welfare wherever they may be in the world.

Contact Information

Address: Blas F. Ople Building, Ortigas Ave., Cor. EDSA Ave., Mandaluyong City
Telephone numbers: +632 8722-1144, +632 8722-1155
Website: https://www.dmw.gov.ph/
Facebook Page: https://www.facebook.com/dmw.gov.ph/

Google Map Location

Inter-Agency Medical Repatriation Assistance Program: Urgent Revision Called for IMRAP’s Implementation

MANILA – There has been a call for an update on the rules and procedures of the Inter-Agency Medical Repatriation Assistance Program (IMRAP). Incorporated under Joint Memorandum Circular (JHC) No, 2017-0001, IMRAP covers the medical repatriation of various Filipino nationals, both documented and undocumented migrant workers, and their dependents overseas.

Many Filipinos abroad who have been in touch with medical repatriation know about IMRAP. It is a critical program that offers comprehensive assistance to migrant workers who need to be repatriated due to health-related reasons. However, despite the success of IMRAP during this past year’s COVID-19 pandemic, there has been a call for careful reassessment and revision of the program’s guidelines before its implementation in 2021.

Table of Contents

Role of Participating Agencies in IMRAP

The program necessitates the help of participating agencies through each stage from pre-arrival to post-arrival. This assistance includes welfare aid and reintegration help. OFW Party-list Representative Marissa “Del Mar” Magsino, who led the dialogue, accentuated the need to reevaluate and adjust IMRAP. This consideration takes into account the formation of the Department of Migrant Workers (DMW) in 2021 and the learnings from previous global public health emergencies.

Revisiting IMRAP’s Guidelines

Magsino noted the rapidly changing work circumstances abroad with health consequences, which necessitates re-examining the program’s guidelines. This would allow the provisions to correspond better to the current realities and challenges of medical repatriation for Overseas Filipinos (OFs) and Overseas Filipino Workers (OFWs). She stressed the need to simplify existing procedures and fortify inter-agency coordination among involved government entities.

Comprehensive Assistance Offered by IMRAP

The program provides in-flight medical assistance and escort services, initial medical assessment/evaluation upon arrival in the country, ambulance conduction, referral to and/or confinement in Department of Health (DOH) or local government unit or state universities or colleges-managed hospitals.

It also covers financial aid for hospital and other medical expenses, Philippine Health Insurance Corporation assistance/benefits, and welfare programs and psychosocial counseling.

Gaps in IMRAP’s Execution

Despite IMRAP’s significant benefits during the pandemic, Magsino acknowledged that there were lessons learned and gaps spotted in the mechanism that need to be addressed.

These gaps include communication issues or lack of coordination among agencies and the absence of additional support to the OF/OFW post-return, such as welfare assistance or reintegration assistance.

The Call to Expand IMRAP’s Scope

The possibility of broadening the program’s scope to include repatriations of distressed OFs and OFWs, not just limited to medical repatriations, was also discussed.

Magsino suggested that this would allow the mechanism to assist OFWs who are victims of abuse and human trafficking.

Agreement among Participating Agencies

All agencies involved in JMC No. 2017-0001, including DOH, DMW, Department of Foreign Affairs, Department of Labor and Employment, Department of Social Work and Development, Overseas Workers Welfare Administration, Philippine Charity Sweepstake Office, and Manila International Airport Authority, attended the dialogue.

They collectively agreed that IMRAP guidelines need to be revised, especially considering the changes in their responsibilities following the creation of DMW. They also agreed in principle to expand the program to include the repatriation of distressed OFWs, particularly those abused or trafficked, subject to their existing rules and issuances on non-medical repatriation.

Concluding Remarks from Magsino

Recognizing the urgency of refining the program, the member-agencies committed to providing their position papers within a week. DOH, as the central coordinating body under JMC 2017-0001, will compile all feedback and reconvene the technical working group to finalize the revisions within the month.

“We are grateful for the participation and recognition of the urgency to revise the guidelines by all agencies involved. This is particularly important as we handle a series of repatriations in conflict areas such as Israel, Lebanon, and recently Sudan. These repatriations may not necessarily be medical but require State intervention, especially in providing psycho-social counseling and welfare assistance”, said Magsino.

OFW Pass Application Guide Filipino Migrant Workers

The OFW Pass is a newly introduced digital identification document for Overseas Filipino Workers (OFWs) that serves as a prerequisite for obtaining an exit clearance. It is a replacement for the traditional Overseas Employment Certificate (OEC). The OFW Pass can be accessed through the DMW Mobile App, which is designed specifically for OFWs by the Department of Migrant Workers.

It serves as an online platform where OFWs can apply for the OFW Pass, submit requirements, and complete the verification process. The OFW Pass is essential for OFWs with active contracts and is used as an identification document for exit clearance purposes. It streamlines the process and provides a convenient and efficient way for OFWs to comply with the necessary requirements.

Table of Contents

Overview

Overseas Filipino Workers (OFWs) play a vital role in the Philippine economy, and their contributions are highly valued. To ensure their welfare and streamline processes, the government has introduced the OFW Pass, a digital identification document that simplifies the exit clearance process for OFWs.

Filipinos working abroad used to process a paper-transaction called Overseas Employment Certificate. They would have to visit their nearest Migrant Workers Office (MWO) or Philippine Embassy/Consulate in order to obtain it. This process was time-consuming as appointments need to be set up, and costly, often causing inconvenience to OFWs.

With the introduction of the OFW Pass, this tedious process has been made more efficient and convenient for OFWs. Through the DMW Mobile App, they can easily apply for the OFW Pass and complete all necessary requirements online.

Table of Contents

What is the OFW Pass?

The OFW Pass is a digital identification document specifically designed for Overseas Filipino Workers. It replaces the traditional paper-based Overseas Employment Certificate (OEC), which was required for OFWs to secure their exit clearance before leaving the country or returning home.

With the implementation of the OFW Pass, the process has been digitized and made more convenient for OFWs.

How Does the OFW Pass Work?

The OFW Pass is integrated into the DMW Mobile App, an application developed by the Department of Migrant Workers. Through the app, OFWs can easily apply for the OFW Pass, submit the necessary requirements, and complete the verification process. Once approved, they will receive their digital OFW Pass, which serves as their identification document for obtaining an exit clearance.

The OFW Pass contains essential information such as the worker’s name, date of birth, passport details, employment information, and a unique identification number. It is securely stored within the app and can be accessed anytime, allowing OFWs to present their identification digitally when required.

Benefits of the OFW Pass

The introduction of the OFW Pass brings several benefits to Overseas Filipino Workers:

Convenience: The OFW Pass eliminates the need for physical paperwork and visits to government offices, making the process more convenient and efficient for OFWs. They can easily apply for the pass and complete the requirements through the DMW Mobile App, saving time and effort.
Digital Accessibility: Having the OFW Pass stored digitally in the DMW Mobile App means that it is always accessible to OFWs. They no longer need to worry about misplacing or losing their physical documents, as the digital pass can be easily retrieved whenever needed.
Streamlined Process: The digitization of the exit clearance process simplifies the overall procedure for OFWs. They can complete the requirements, submit necessary documents, and receive approvals all within the app. This streamlined process reduces unnecessary delays and ensures a smoother experience for OFWs.
Enhanced Security: The digital format of the OFW Pass improves security measures. It reduces the risk of fraud or tampering compared to traditional paper-based documents. Additionally, the app’s secure storage ensures that personal information is protected.
Real-Time Updates: The OFW Pass on the DMW Mobile App allows for real-time updates and notifications. OFWs can receive alerts regarding application status, renewal reminders, and important announcements directly through the app, keeping them informed at all times.

How to Apply for the OFW Pass

To apply for the OFW Pass, follow these steps:

Download the DMW Mobile App from your respective app store (Google Play Store for Android or Apple App Store for iOS).
Register an account on the DMW Mobile App using your personal information, such as name, contact details, and employment details.
Navigate to the OFW Pass section within the app and provide the necessary information and supporting documents as per the requirements.
Submit your application and wait for the verification process to be completed. You may receive notifications or updates regarding your application status through the app.
Once approved, you will receive your digital OFW Pass within the DMW Mobile App. Ensure that you have it readily available when going through the exit clearance process.

Note: It is crucial to comply with all the requirements and provide accurate information to expedite the application process.

Video: OFW Pass Application

Here are some updates about OFW Pass as shared by a Pinay YouTuber:

Frequently Asked Questions (FAQs)

Q: Is the OFW Pass only available for certain countries?

A: The OFW Pass is available for all Overseas Filipino Workers, regardless of their country of employment.

Q: Do I still need to carry my physical passport with me if I have the OFW Pass?

A: Yes, it is still necessary to carry your physical passport when traveling. The OFW Pass serves as an additional identification document but does not replace the need for a valid passport.

Q: How long does it take to receive the OFW Pass after applying?

A: The processing time may vary. It is advisable to submit your application well in advance of your planned travel to allow ample time for verification and approval.

Q: Can I renew my OFW Pass through the DMW Mobile App?

A: Yes, the DMW Mobile App allows for the renewal of the OFW Pass. You will receive notifications and reminders regarding the renewal process through the app.

Conclusion

The introduction of the OFW Pass through the DMW Mobile App has revolutionized the exit clearance process for Overseas Filipino Workers. With its digital format, convenience, streamlined process, and enhanced security measures, the OFW Pass offers numerous benefits to OFWs.

By eliminating physical paperwork, reducing visits to government offices, and providing real-time updates, the OFW Pass simplifies the application and verification process. OFWs can now easily apply for the pass, submit requirements, and receive their digital identification document within the DMW Mobile App.

Also, by embracing technology and digitizing processes, the government is ensuring a more efficient and seamless experience for OFWs, ultimately contributing to their overall well-being.

OWWA Agency for OFWs: Overseas Workers Welfare Administration

The Overseas Workers Welfare Administration (OWWA) is a government agency in the Philippines that plays a crucial role in protecting and promoting the welfare of overseas Filipino workers (OFWs). With millions of Filipinos working abroad, OWWA provides various programs and services to ensure the well-being of these modern-day heroes and their families.

OWWA is important to Pinoys abroad as it serves as their lifeline insurance to the government back home. It offers a wide range of services, including pre-departure orientation seminars, reintegration programs, and emergency repatriation assistance.

Table of Contents

History and Mandate

OWWA was established in 1980 through Presidential Decree No. 1694 with the goal of safeguarding the interests of OFWs and their dependents. The agency formerly operated under the Department of Labor and Employment (DOLE) but is now an attached agency of the Department of Migrant Workers (DMW) in 2023. OWWA has been tasked with implementing policies, programs, and services that cater to the needs of OFWs.

After all, as a Filipino working abroad, it is much necessary to have an insurance program so that in times of crises, such as natural calamities, displacement due to war or political unrest, and other emergencies, OFWs can receive immediate assistance from the government. OWWA has been instrumental in providing this support to OFWs and their families.

OWWA Programs and Services

Social Welfare Services

OWWA provides social welfare services to OFWs and their families. These include health care assistance, livelihood and entrepreneurship development programs, education and training scholarships, and legal assistance.

Scholarship Training Programs

The agency also offers a scholarship program for the children of OFWs, ensuring that they have access to quality education. Scholarships are available for elementary, high school, and college students. OWWA also provides vocational courses and language training programs to help OFWs develop new skills that can improve their employability.

Repatriation Assistance

In situations where OFWs face difficulties or need to be repatriated, OWWA extends its support. They provide financial assistance for transportation, temporary shelter, and other necessary services. Additionally, OWWA collaborates with other government agencies and non-government organizations to ensure the smooth and safe return of distressed OFWs to the Philippines.

Reintegration Programs

One of the key objectives of OWWA is to facilitate the successful reintegration of returning OFWs into the local workforce. The agency offers various reintegration programs that aim to provide financial, livelihood, and skills training assistance. These programs empower OFWs to start their own businesses or find stable employment opportunities in the Philippines.

Insurance and Benefits

OWWA provides insurance coverage to OFWs through its Membership Welfare Benefits Program. This program includes disability benefits, death benefits, medical and burial assistance, and livelihood and education assistance. By offering these benefits, OWWA ensures that OFWs and their families are protected in times of unforeseen circumstances.

Programs for Women Migrant Workers

Recognizing the unique challenges faced by women migrant workers, OWWA has specific programs to address their needs. These programs focus on gender-responsive services, protection against abuse and exploitation, and empowerment through skills training and livelihood programs. OWWA works closely with other government agencies, international organizations, and civil society groups to promote the rights and well-being of women OFWs.

OWWA Membership and Contributions

All OFWs, both land-based and sea-based, are required to be members of OWWA. Membership is automatically acquired upon the issuance of an Overseas Employment Certificate (OEC) or the validation of an e-receipt. OFWs contribute to the OWWA Fund through a one-time membership fee paid upon deployment, which is currently set at USD 25.

Collaboration and Partnerships

OWWA collaborates with various stakeholders, both domestic and international, to enhance its programs and services. The agency partners with Philippine overseas labor offices, foreign missions, international organizations, non-government organizations, and private sectors to ensure the efficient delivery of assistance and protection for OFWs.

OWWA Offices

The offices of OWWA abroad are located at the Migrant Workers Office, Philippine embassies and consulates. The head office is in Pasay City, Metro Manila, with regional offices in different regions of the Philippines to cater to the needs of OFWs and their families nationwide.

If you are based overseas, it is important to get in touch with the nearest OWWA office in your area. They can provide you with information and assistance regarding OWWA benefits, as well as updates on government regulations and policies affecting OFWs. Keep in mind that OWWA is always ready to help and support OFWs, so do not hesitate to reach out if needed.

Video: OWWA Membership Programs

Here is a videoclip as uploaded on OWWA Member YouTube channel which discusses the various programs and services offered by OWWA to its members.

You may be able to find some helpful details in terms of understanding OWWA programs and services. Please share, like or subscribe to the official OWWA YouTube channel for more updates.

Conclusion

The Overseas Workers Welfare Administration (OWWA) plays a pivotal role in safeguarding the welfare of overseas Filipino workers (OFWs). Through its comprehensive programs and services, OWWA extends support to OFWs and their families from pre-departure to post-return.

From social welfare services and repatriation assistance to reintegration programs and insurance benefits, OWWA ensures that OFWs are well taken care of and empowered. With its commitment to continuously improve and adapt to the changing needs of OFWs, OWWA remains a vital institution in the Philippines.

Launch of First 24/7 OWWA Operations Center in San Fernando City

ILOCOS – In a significant move towards improved welfare for overseas Filipino workers (OFWs), the Overseas Workers Welfare Administration (OWWA) Ilocos regional office has announced its plans to establish a dedicated operations center this year. This initiative marks a significant stride in the organization’s commitment to ensuring round-the-clock support for OFWs and their families. The city of choice for this pioneer project is San Fernando in La Union.

This is a great initiative for OFWs and their families, as they can now avail of OWWA’s services 24 hours a day, seven days a week. The operations center will be set up on a regional level similar to the central office, with personnel working in shifts to ensure uninterrupted service even on weekends and holidays.

Also Read: Proposed New OFW Social Security System for OFWs

A Mini Operations Center at the Regional Level

According to Amapola Villar, an Officer at the OWWA, this facility will replicate the operations of their central office but on a regional scale. “Our personnel will work in shifts, ensuring that the center is functional even during weekends and holidays,” Villar said. This 24/7 provision is a testament to OWWA’s steadfast dedication to the well-being of OFWs.

The OWWA plans to assign a special four or five-digit number for the operations center, ensuring smooth and easy access for OFWs. Villar highlighted that this service will be available globally at no cost for both domestic and international calls, reaffirming OWWA’s commitment to accessibility.

In addition to the dedicated number, OWWA is also expanding its communication channels to include popular apps like WhatsApp and Viber. This measure is designed to accommodate the various communication preferences of OFWs and their families. Villar emphasized, “Our clients’ concerns will no longer be restricted to our existing hotline numbers, social media accounts, and email addresses.”

Preparations Underway for the Operations Center

Villar disclosed that they are currently setting up the operations center and recruiting personnel for it. The team will comprise two supervisors and nine customer care personnel, ideally with experience in the call center industry. “We want individuals who are compassionate, as we are a service agency with a heart, and our clients often have urgent needs,” Villar added.

The Ilocos Region is home to a substantial OFW population, with 543,530 registered workers as per OWWA data. The imminent operations center will undoubtedly serve as a critical support system for these individuals as they navigate the challenges of working overseas. By providing easily accessible, round-the-clock support, OWWA is demonstrating its steadfast commitment to the welfare of OFWs and their families.